Curriculum Vitae

PERSONAL DETAILS

Ms. Azlinda Hakim Binti Lokman Hakim


ACADEMIC QUALIFICATION
(Qualification),(Institution)
  • Master in International Hospitality Management, TAYLOR'S UNIVERSITY, -
  • Bachelor In International Hotel & Tourism Management (Hons), IMI, University Centre, -
  • Higher Diploma In International Hotel & Tourism Management, IMI, University Centre, -
  • Diploma In Hotel Management, University Technology Mara, -
AREAS OF EXPERTISE
(Area)
  • Food And Hospitality Services (Accommodation Operation & Management, Property Management System (Micros Opera), Delphi System)
TEACHING
(Course Title),(Level of Study),(Institution),(Month/Year)
  • Convention & Banquet Sales, Bachelor Degree, Taylor's University (03/2023)
  • Room Division Management, Bachelor Degree, Taylor's University (01/2023)
  • Social Innovation Project, Bachelor Degree, Taylor's University (03/2023)
  • Accommodation Management, Bachelor Degree, Taylor's University (03/2023)
  • Housekeeping Management, Bachelor Degree, Taylor's University (01/2022)
  • Accommodation Management, Bachelor Degree, Taylor's University (03/2017)
  • Accommodation Operation, Bachelor Degree, Taylor's University (03/2017)
  • Organisational Behaviour & Practices, Bachelor Degree, Taylor's University (03/2017)
PUBLICATIONS
(Title of publication in APA style)
Article in Journals
2022
  • Hakim A. H. L., Ibrahim H. M., & Pauline, T. P. L. (2022). Customer Perception on the Adoption of SelfService Technologies in Klang Valley Hotels. Journal of Tourism, Hospitality & Culinary Arts, 14(1), 200- 216.
     
2017
  • Lokman Hakim, A. H, Mohd Ibrahim, H (2017). Transformational Leadership and Turnover Intention: Mediating Role of Overall Job Satisfaction. Vol 9 (2), 237 - 248.
PRESENTATION
(Title),(Event),(Date Presented),(Organiser),(Level)
ORAL PRESENTER
  • THE MEDIATING EFFECT OF PRIVACY CONCERN ON INTENTION TO USE SELF SERVICE TECHNOLOGY IN HOTEL, Melaka International Conference On Social Sciences, Science and Technology 2023 , 23/05/2023 to 24/05/2023, UiTM Melaka (International)
  • Customer Perception on the Adoption of Self-Service Technologies in Klang Valley Hotels. , 1st International Conference on Hospitality, Tourism & Wellness (IcoHoTS 2021) & 4th Hospitality & Tourism Conference (HTC 2021) - Creative Tourism, Embracing Change & Technology. , 13/12/2021 to 14/12/2021, University Malaysia Kelantan & University Technology Mara (National)
  • Influence of Transformational Leadership on Turnover Intention of Front Office Employees in Malaysian Hotel: The Mediating Role of Overall Job Satisfaction., Hospitality and Tourism Conference 2017, 07/10/2017 to 08/10/2017, University Technology Mara & Tourism Malaysia (National)
AWARDS AND STEWARDSHIP
(Name of Award/Stewardship),(Award Category),(Awarding Institution),(Year Awarded),(Type of Award)
  • 1st International Conference on Hospitality, Tourism and Wellness & 4th Hospitality & Tourism Conference - Best Paper Award, Conference, Universiti Malaysia Kelantan, 2021 (Best Paper Award)
  • Vocational Training Officer, Education, Malaysian Public Works Department(Ministry of Works)(JKR), 2014 (Trainer)
EXPERT LINKAGES
(Linkages Description),(Organisation),(Duration of Involvement),(Level)
  • Vocational Training Officer, Ministry of Human Resources , 01/04/2014 to 01/12/2014 (National)
COURSE ATTENDED
(Course Title),(Course Mode),(Date/Duration),(Level)
  • MIRO training for U4 SIP , Non research, 17/03/2021 to 17/03/2021 (University)
  • RUEMZ Hotel Workshop, Non research, 21/07/2017 to 21/07/2017 (Faculty)
  • PD day 2 (TCHT Only), Research, 24/03/2017 to 24/03/2017
  • Online Travel Agent (OTA) Training - Ruemz Hotel, Non research, 08/02/2017 to 17/03/2017 (Faculty)
  • 5th Green Hotel Seminar 2017, Research, 19/01/2017 to 19/01/2017
  • HTCA PD Day 1, Research, 12/01/2017 to 13/01/2017
  • MAH National Hospitality Conference, Non research, 05/12/2016 to 05/12/2016 (National)
  • MAH Conference - Revenue Management, Non research, 07/10/2014 to 09/10/2014 (National)