Curriculum Vitae
PERSONAL DETAILS
Ms. Azlinda Hakim Binti Lokman Hakim
Lecturer
- School of Hosp,Tourism & Events
Faculty of Social Sciences & Leisure Management - +60356295417
- azlindahakim.lokmanhakim@taylors.edu.my
ACADEMIC QUALIFICATION
(Qualification),(Institution)
(Qualification),(Institution)
- Master in International Hospitality Management, TAYLOR'S UNIVERSITY, -
- Bachelor In International Hotel & Tourism Management (Hons), IMI, University Centre, -
- Higher Diploma In International Hotel & Tourism Management, IMI, University Centre, -
- Diploma In Hotel Management, University Technology Mara, -
AREAS OF EXPERTISE
(Area)
(Area)
- Food And Hospitality Services (Accommodation Operation & Management, Property Management System (Micros Opera), Delphi System)
TEACHING
(Course Title),(Level of Study),(Institution),(Month/Year)
(Course Title),(Level of Study),(Institution),(Month/Year)
- Service Quality Management, Bachelor Degree, Taylor's University (02/2024)
- Room Division Management, Bachelor Degree, Taylor's University (01/2023)
- Social Innovation Project, Bachelor Degree, Taylor's University (03/2023)
- Accommodation Management, Bachelor Degree, Taylor's University (03/2023)
- Convention & Banquet Sales, Bachelor Degree, Taylor's University (03/2023)
- Housekeeping Management, Bachelor Degree, Taylor's University (01/2022)
- Accommodation Operation, Bachelor Degree, Taylor's University (03/2017)
- Organisational Behaviour & Practices, Bachelor Degree, Taylor's University (03/2017)
- Accommodation Management, Bachelor Degree, Taylor's University (03/2017)
PUBLICATIONS
(Title of publication in APA style)
(Title of publication in APA style)
Article in Journals
2023
- Lokman Hakim, A. H., & Mohamad Ibrahim, H. (2023). The mediating effect of privacy concern on intention to use self service technology in hotel. International Journal of Accounting, Finance and Business (IJAFB), 8(49), 255 - 266. (ERA Indexed)
2022
- Hakim A. H. L., Ibrahim H. M., & Pauline, T. P. L. (2022). Customer Perception on the Adoption of SelfService Technologies in Klang Valley Hotels. Journal of Tourism, Hospitality & Culinary Arts, 14(1), 200-
216.
2017
- Lokman Hakim, A. H, Mohd Ibrahim, H (2017). Transformational Leadership and Turnover Intention: Mediating Role of Overall Job Satisfaction. Vol 9 (2), 237 - 248.
PRESENTATION
(Title),(Event),(Date Presented),(Organiser),(Level)
(Title),(Event),(Date Presented),(Organiser),(Level)
ORAL PRESENTER
- A STUDY ON THE EFFECT OF TRANSFORMATIONAL LEADERSHIP TOWARDS JOB SATISFACTION OF FRONT OFFICE EMPLOYEES IN MALAYSIAN HOTELS: THE ROLE OF GENDER DIFFERENCE., TERENGGANU INTERNATIONAL BUSINESS AND ECONOMICS CONFERENCE (TIB C VIII) at Terengganu International Multidisciplinary Conference 2023(TeMIC2023), 30/10/2023 to 31/10/2023, UiTM Cawangan Terengganu (National)
- THE MEDIATING EFFECT OF PRIVACY CONCERN ON INTENTION TO USE SELF SERVICE TECHNOLOGY IN HOTEL, Melaka International Conference On Social Sciences, Science and Technology 2023 , 23/05/2023 to 24/05/2023, UiTM Melaka (International)
- Customer Perception on the Adoption of Self-Service Technologies in Klang Valley Hotels. , 1st International Conference on Hospitality, Tourism & Wellness (IcoHoTS 2021) & 4th Hospitality & Tourism Conference (HTC 2021) - Creative Tourism, Embracing Change & Technology. , 13/12/2021 to 14/12/2021, University Malaysia Kelantan & University Technology Mara (National)
- Influence of Transformational Leadership on Turnover Intention of Front Office Employees in Malaysian Hotel: The Mediating Role of Overall Job Satisfaction., Hospitality and Tourism Conference 2017, 07/10/2017 to 08/10/2017, University Technology Mara & Tourism Malaysia (National)
AWARDS AND STEWARDSHIP
(Name of Award/Stewardship),(Award Category),(Awarding Institution),(Year Awarded),(Type of Award)
(Name of Award/Stewardship),(Award Category),(Awarding Institution),(Year Awarded),(Type of Award)
- 1st International Conference on Hospitality, Tourism and Wellness & 4th Hospitality & Tourism Conference - Best Paper Award, Conference, Universiti Malaysia Kelantan, 2021 (Best Paper Award)
- Vocational Training Officer, Education, Malaysian Public Works Department(Ministry of Works)(JKR), 2014 (Trainer)
EXPERT LINKAGES
(Linkages Description),(Organisation),(Duration of Involvement),(Level)
(Linkages Description),(Organisation),(Duration of Involvement),(Level)
- Vocational Training Officer, Ministry of Human Resources , 01/04/2014 to 01/12/2014 (National)
COURSE ATTENDED
(Course Title),(Course Mode),(Date/Duration),(Level)
(Course Title),(Course Mode),(Date/Duration),(Level)
- MIRO training for U4 SIP , Non research, 17/03/2021 to 17/03/2021 (University)
- RUEMZ Hotel Workshop, Non research, 21/07/2017 to 21/07/2017 (Faculty)
- PD day 2 (TCHT Only), Research, 24/03/2017 to 24/03/2017
- Online Travel Agent (OTA) Training - Ruemz Hotel, Non research, 08/02/2017 to 17/03/2017 (Faculty)
- 5th Green Hotel Seminar 2017, Research, 19/01/2017 to 19/01/2017
- HTCA PD Day 1, Research, 12/01/2017 to 13/01/2017
- MAH National Hospitality Conference, Non research, 05/12/2016 to 05/12/2016 (National)
- MAH Conference - Revenue Management, Non research, 07/10/2014 to 09/10/2014 (National)